With the provision of “Extraordinary Dealership Experience” at its core, O’Daniel Mazda has captured the hearts of consumers and spectators once more.
DealerRater, a car-dealer review platform and authority in the field of reputation management has bestowed the company the Indiana Dealer of the Year award 2023—for the 11th consecutive year. O’Daniel has been praised for their quality of work, affordable pricing, transaction speed and superb overall customer experience.
To win such a competitive award, the dealership must meet various qualifications and requirements. Their performance on DealerRater, including the number of reviews and their average star rating will be analyzed to compute a PowerScore. Dealerships that gain an average rating of 4.0 out of 5.0 stars, obtain at least 25 reviews on the DealerRater website, and receive positive reviews in every quarter of the previous calendar year will receive the Indiana Dealer of the Year award.
Inputs by new and used-car shoppers, as well as those who availed of repair and dealership services made O’Daniel’s PowerScore shine on the DealerRater website.
For the family-run business, receiving this award is truly a great honor. They have always been striving to meet all the needs of their customers, and they make sure to go an extra mile with each transaction. From their staff’s friendliness, exceptional automotive knowledge, to topnotch services, cars and car parts, the team is deeply committed to show off what makes them set apart from your average dealership.
The O’Daniel Automotive Group has also received accolades for their Porsche, Ford, Audi and Chrysler Dodge Jeep Ram dealerships.
DealerRater General Manager Jamie Oldershaw said that the annual Dealer of Year Awards recognize local dealerships that strive to elevate consumer experience and actively seek feedback to continuously improve their services.
"90% of consumers use dealership reviews when buying a car, so it's more important than ever that dealers seek out customer feedback to amplify their reputation and long-standing history of creating a quality car shopping experience," he added.
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